Not what we paid for!!!!

We bought lifelock so that we could monitor speicifally our bank accounts that had recently been hacked into. We have not been able to acess this particular bank account in our lifeliock since we started life lock 1 month ago. I have called and spoken to three different people over the montn who have all said that 2 work tickets were open on this, yet the work tickes t show no work being done to fix this issue. So we just paid $100s for a service that we cannot even use!!!!!!!! It is ridiculous that lifelock cannot put our own bank onto our life lock acoount. Do not pay for this service until you can verify in advance that this service can even work for your situation. Nothing but a lot of frusteration and unhelpful lifelike people..