LifeLock Customer Reviews

I don't care about a title and don't know why I need a title

By John Smith, member for 2 years, on Jul 01, 2015

On the phone survey you asked me to rate the person who helped me but did not provide a scale. I find you to be a little difficult to understand. You sometimes send multiple alerts and I am unsure if it is a new alert or a duplicate. At the end of the phone survey you can select 2 to review answers but, it doesn't allow you to actually review anything. I'm not at all impressed with communications from Lifelock.

 
 
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