LifeLock Customer Reviews

Very Confused

By Ellen Altfeter, member for 1 year, on Aug 19, 2015

I just called LifeLock support and was told that I have the Command Center level of service - I didn't see this as an option in the levels of service listing. ??? Also while speaking with a service rep, I was told that my level of service covered various different services, such as 4 out five of the top companies that do such and such, and 5 of the top 6 companies that do such and such, etc... But when asked for specifics, I was told that was confidential information that LifeLock does not give out. But I felt that I should know which companies LifeLock uses to monitor various activities so that I could move my accounts to these companies to maximize the way LifeLock monitors the activities in my accounts. It appears to me that I am paying for protection that LifeLock my not be able to perform, solely because my accounts are with companies LifeLock doesn't monitor.

 
 
What LifeLock Can Do For you