LifeLock Customer Reviews

LifeLock does not catch it all

By HEmersonG, member for 2 years, on Feb 11, 2016

I pay approximately $500/year for my family to be covered by LifeLock. It wasn't until I received notification of a new checking, savings account that was set up in my name with a debit card on its way, that I realized LifeLock does not catch it all. Apparently Discover does not "participate" with the company, which I did not know was an option, and therefore was able to bypass any alert from LifeLock at all. I actually called them. They did assist me in putting a complaint in and walked me through several phone calls, which was nice. But please be aware, this is not to be solely relied on for financial activity. Two large checks were cut from the checking account in my name, the checks were returned to me, and I even received a call from a collection agency. Clearly Discover needs to change how they do business to avoid money laundering.

 
 
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