Failure to recognize bank accounts opened fraudulently

My husband's identity was used to open up two bank accounts approximately a month ago. LifeLock wasn't aware of it until we contacted a LifeLock representative at which point, we were told they would help us file charges, which wasn't needed. My concern is that this time, we didn't lose anything, but we still felt the need to file for credit protection and that LifeLock didn't do anything to protect us from our experience with identity theft.