LifeLock Customer Reviews

They failed

By Rosemarie, member for less than 1 year, on May 30, 2016

I called life lock and I forgot my password. They began to asking me some questions and one of the question was she listing about 5 phone numbers and ask me which one used to be mine. This phone number I have, I had it more than ten years. Who is going to remember their telephone number more than ten years ago knowing that back then whenever you leave any phone company you had to change you number. Then she told me she can't change the question. Right there they are setting you up to fail. I understand that they are trying to protect you. They are so many other questions that they could have asked me. But she could not skip the question. So I am canceling life lock because if I can't get in my own account it don't make sense. I will get my information protected by someone else. They are so many out there.

 
 
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