LifeLock Customer Reviews
Exceptional Support and Follow-up
By AB, Phoenix, AZ, member for 1 year, on Oct 07, 2014
First call to Customer Support, it was a very smooth activity. We had received an alert in regard to an account and bank that we did not recognize. While talking to Melissa it became clear that further investigation was needed. Melissa called the bank, conferenced in the Bank Representative to review the situation privately, we found a similar ID number in a commercial account that was not ours. Issue identified and minimized in 1 call.